Order Cancellation

The order can be canceled in the following cases:

A) Before the order is completed, during the online ordering process, you can press the "Cancel" button located at the bottom center of your screen. By "clicking" on it, the ordering process is automatically interrupted.

B) If the online order has been completed, but the product has not yet been shipped, you can call it 6989388301 and one of our partners will handle the cancellation of your order.

Withdrawal – Return / Replacement of Products

You have the right to withdraw from this contract without reason within 14 calendar days from the day of delivery of the product(s). In order to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear statement via the website contact form.

If you withdraw from the purchase, you must return the product(s) in the condition you received them with the proof of sale. The product(s) must not have been washed, not been used in any way, have all of their tag(s) and their packaging must not have been damaged.Refunds cannot be made if the product(s) have been used or if they are damaged. The return is made to the supplier (Mania Kyriaki) without undue delay and in any case within 14 calendar days from the day on which you notified us of your decision to withdraw from the purchase. In this case, you bear the direct cost-expense of returning the goods.

The return of the item(s) is accepted only if the Customer has previously paid the shipping costs for his/her return. Similarly, the company is obliged to refund to you the price collected (excluding additional costs due to your choice to use a delivery method that is borne by Mania Kyriaki),without undue delay and in any case within 14 calendar days of the day on which he receives back the goods(s). The company will execute the refund by depositing into a bank account indicated by the customer. In any event, you will not be charged for such refund. You are responsible for any reduction in the value of the goods as a result of handling them other than that which is necessary to determine their nature, characteristics and function.

It is possible to return due to a defective product or due to an error in your order (for example if you received a different product than the one you ordered).

In order to complete the return of the item, it is necessary to meet the following conditions:

  1. Product returns can be accepted within 14 days from the date of receipt.
    2. The product must have been purchased exclusively from www.cretanmania.com.
    3. The defective product is replaced only with the same product or with any other product upon agreement.
  2. The consumer has the right to request an unjustified refund of his money in accordance with 8a.

Return process:

  1. Contact us at info@cretanmania.com or at 6989388301, to clarify the details of the return. You will need to know your purchase receipt number and product code when contacting us.
  2. It is necessary to send us a photo of the item to info@cretanmania.com, so that we have a better picture in our communication with you and to confirm the acceptance of the return.
    3. Package the product so that it is protected during shipping.
  3. In the event that the product has a defect or a mistake has been made in your order, you send the package with the courier company that we will indicate to you using the customer code that we will indicate to you and the transport costs are borne by Mania Kyriaki.

*Please note that the return shipping costs are charged by our company only in case of our error or defective product. In any other case, the costs are borne by the customer.
**The return process has an average time of 10 working days.

For more information call at 6989388301.

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Privacy policy


This Privacy Policy covers all personal data of visitors / users / members collected by cretanmania.com, during a visit and use of its services. Also, this agreement covers the conditions of collection, processing and management of the personal data of the visitors / users / members from cretanmania.com to any companies affiliated with it. This agreement does not in any way cover the relationship between the visitors / users / members of cretanmania.com and any services not subject to the control and / or ownership of cretanmania.com. Given the nature and volume of the Internet, under any circumstances, including negligence, cretanmania.com is not liable for any damages suffered by the visitor / user of the pages, services, options and contents of cretanmania.com on his own initiative and with knowledge of the terms herein.


Cretanmania.com collects personal data: when the visitor / user subscribes to his services when he uses his products and / or services and when he visits his pages and / or enters his promotional / advertising programs. Cretanmania.com uses the personal data of visitors / users / members for three general reasons: informing its customers / users and choosing the content it offers them, so that it is relevant to their general preferences the satisfaction of the respective requirements of its customers / users regarding the services and products available from and through cretanmania.com. informing them about new offers of services and products. Cretanmania.com does not store the financial data of its customers (credit card details, bank accounts) in the database it uses in any way.


cretanmania.com. undertakes not to sell, rent or in any way publish and/or share the personal data of visitors / users / members of cretanmania.com to any third party, unless: It has the express consent of the visitors / users / members for the channeling of personal data The channeling of personal data to legal and/or natural persons who collaborate with cretanmania.com becomes necessary for the implementation of the wishes and/or orders of users/members. The legal and natural persons cooperating with cretanmania have the right to process the personal data that the users/members of cretanmania.com deposit in it only to the extent that it is absolutely necessary to provide support to cretanmania.com. It is mandated due to compliance with the relevant provisions of the law and to the competent authorities alone.


Cretanmania.com may use cookies to identify the visitor / user of certain services and pages of cretanmania.com. Cookies are small text files that are stored on the hard drive of each visitor / user and do not receive knowledge of any document or file from his computer. They are used only to facilitate the visitor / user access to specific services of cretanmania.com and for statistical purposes in order to determine the areas in which the services of cretanmania.com are useful or popular or for marketing purposes. The visitor / user of cretanmania.com can configure his server (browser) in such a way as to either warn him about the use of cookies in specific services of cretanmania.com, or not to allow the acceptance of the use of cookies in any case . In case the visitor / user of the specific services and pages of cretanmania.com does not wish the use of cookies for his / her identification, he / she cannot have further access to these services.


Cretanmania.com may include links (“links”) to other websites (sites) which are not controlled by the same but by third parties (natural or legal persons). In no case is cretanmania.com responsible for the Terms of Protection of the Personal Data of the visitors / users that these bodies follow. IP ADDRESSES The IP address through which the visitor / user’s PC has access to the Internet and then to cretanmania.com is reserved for technical purposes and is used exclusively for the collection of statistics and the application of security keys.


The IP address through which the visitor/user's PC has access to the Internet and then to cretanmania.com is kept for technical reasons and is used exclusively for the collection of statistical data and the application of security controls.


The management and protection of the personal data of the visitor / user of the services of cretanmania.com is subject to the terms of this section as well as to the relevant provisions of the Greek legislation (Law 2472/1997 for the protection of the individual and the protection of personal data as it is supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, PD 207/1998 and 79/2000 and article 8 of Law 2819/2000 as well as Law 2774/1999 and European law (directives 95/46 / EC and 97/66 / EC). These terms are formulated in the light of both the rapid development of technology and in particular the Internet and the existing – albeit underdeveloped – set of legal regulations on these issues. In this context, any relevant arrangements will be the subject of this section. In any case, cretanmania.com reserves the right to change the terms of protection of personal data after informing the visitors / users and within the existing or possible legal framework. If a visitor / user does not agree with the terms of protection of personal data provided herein must not use the services of cretanmania.com.
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